Make it relevant to the job
We discuss what your team actually needs to do, then shape training around suitable tasks such as drafting replies, summarising information or organising shared work.
PRACTICAL BUSINESS SUPPORT · SOUTH WALES
Help your team feel confident with the tools they use.
Practical AI and digital skills training for businesses in South Wales. We use everyday work examples to help people understand the tools, practise useful tasks and know what to check.
Talk to CDI Real tasks. Clear explanations. Skills to use afterwards.SOUND FAMILIAR?
Start with what isn’t working.
- Your team is curious about ChatGPT but unsure where to start.
- You pay for useful tools that people do not feel confident using.
- You want clearer habits around checking AI output and protecting business information.
HOW WE CAN HELP
Help that fits how you work.
Practise, then check
We explain what tools can and cannot do, demonstrate useful approaches and practise checking outputs. We discuss what information should not be shared and where your policies apply.
Leave something useful behind
We can provide straightforward instructions, example prompts or templates for the agreed tasks, and discuss follow-up support where needed.
A PRACTICAL EXAMPLE
What could that look like?
An illustrative example, not a customer result or a guarantee.
The current situation
Someone asks AI to write a customer reply, accepts the first answer and is unsure whether the details or tone are right.
A possible better way
They use a clear brief without sensitive details, compare the draft against the facts and adjust it before a person approves and sends it.
WHAT TO EXPECT
Clear scope. Agreed costs.
An enquiry doesn’t commit you to paid work. We agree what’s involved and what it costs before starting.
- We agree the audience, starting confidence and practical learning goals.
- We agree the format, scope, costs and any software access needed.
- We practise suitable tasks and leave your team with clear next steps.
COMMON QUESTIONSExplore CDI Academy →
A few straightforward answers.
Does everyone need to be technical?
No. We start from the group’s experience and explain the tools in ordinary language. Tell us what your team finds difficult so we can plan appropriately.
Can you help with Microsoft 365 or Google Workspace too?
Yes. Training can cover useful tasks in your existing digital tools as well as practical AI, depending on the scope we agree.
Is there a course we can explore first?
CDI Academy offers a free introductory AI course. It is separate from tailored business training and gives you a starting point to explore the basics.
What would help your team work with more confidence?
Tell us about your business and what you’d like to improve. We’ll talk through the next step with you.
Let’s talk →